Privacy Policy

1. Introduction

Welcome to our Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this privacy policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties.

This privacy policy applies only to information we collect through our website and does not apply to our collection of information from other sources.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit a form on our website
• Register for our services
• Subscribe to our newsletter
• Request information or assistance
• Participate in promotions, contests, or surveys

The personal information we collect may include:

• Name
• Contact information (email address, phone number)
• Business information
• Financial information relevant to the services you request

Additionally, we may collect certain information automatically when you visit our website, including:

• IP addresses
• Browser type
• Operating system
• Pages visited and time spent on those pages
• Referring websites
• Other browsing statistics

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our website

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies, please see our Cookie Policy.

5. Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Protect Rights: We may disclose your information to protect the rights, property, or safety of our company, our clients, or others.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our services within a secure environment.

7. Your Data Protection Rights

You have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification (to correct the information we have about you)
• The right to object (to the processing of your personal data)
• The right of restriction (to request that we restrict the processing of your personal data)
• The right to data portability (to receive a copy of your personal data)
• The right to withdraw consent (to withdraw your consent at any time)

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +27 21 844 9021
• By mail: 145 Loop Street, Cape Town, 8000, South Africa